Inside Sales Efforts

 

 

“Many sales departments lose sales daily by not answering an inquiry immediately, poor inquiry qualification, poor training, low rate quotes, poor competitor and market knowledge and delayed follow up. At THE SALES OFFICE we provide immediate trained professional service, quote rates after proper qualification and with a clear understanding of our position in the market. A strong professional INSIDE SALES EFFORT will increase immediate ADR needs and Occupancy stresses.” ~Paige P. Welch, President

 

*Inside sales execution & generation for guest rooms and meeting space

*Confirm competitive positioning though third party web sites

*Lead generation (telemarketing, phone inquires, cross selling and qualifying existing accounts)

*Respond to RFP / Lead deadlines

*Maintain GDS systems and confirm proper property and travel agent loading

*Design, implement and introduce packaging to brand web site and third party

*Maintain, qualify and improve focus on current key accounts

*Develop and execute property marketing plan, pricing strategies and know market segments

*Close the best opportunities for the hotel based on market conditions and hotel needs.

*Increase understanding of property and competitors strengths and weaknesses

*30/60/90 day forecasting of group rooms

*Develop, prepare and present effective proposals/contracts/marketing materials

*Maintaining well organized documentation and reports

*Yield and rate management

*Respond quickly to changing market conditions and revises strategies accordingly.

*Sell the right product to the right prospects at the right price

*Reduce time wasted selling where you can not win

*Provide proactive negotiating skills and creative selling abilities to close on business.

*Provide outstanding customer service and develop relationships with clients

*Work as a member of your team to achieve overall customer service loyalty

*Ensure a high level of customer satisfaction.

*Demonstrate self-assurance, energy, and enthusiasm

 

Property Positioning & Rate Strategy ~ Negotiations ~ Distribution Systems ~ Current Key Account Qualification & Renegotiation ~ Qualify/Close all property inquires ~ Cross Sell - Packaging

 

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